What can you do if your Car Kit is not working?
We would be happy to help you correct the possible error.
In the first step we ask you to go through the possible sources of error (you will find below) in order to narrow down the error as much as possible. If the information does not help please fill out the complaint registration form and enclose it with your shipment.
Please send this reclamation to:
Wempe Elektronic GmbH
Reklamationen
Leinenweberstr. 6
36251 Bad Hersfeld
Defective products can be sent in for repair at any time. However, checking them in advance considerably simplifies troubleshooting and may mean that it is not necessary to send them in.
If you are charged for the repair (e.g. outside the warranty period), we will send you a cost estimate on request after checking the defect. With your approval, the product will be repaired, otherwise we will send the defective product back to you or dispose of it at your request.
Best Regards
Your WeTech-Team
Possible error sources with Car Kits
Please check the following points in the order given
